Privacy Policy

October 14, 2021

This privacy policy will explain how DeepWave Co., Ltd. (also known as DeepWave) uses the personal data we collect from you when you use our website.

Topics:

What data do we collect?

Our Company collects the following data:

How do we collect your data?

You directly provide DeepWave with most of the data we collect. We collect data and process data when you:

Our Company may also receive your data indirectly from the following sources:

How will we use your data?

DeepWave collects your data so that we can:

When DeepWave processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

DeepWave securely stores your data at our local server at Taipei Taiwan. The host of this website is equipped with various information security equipment such as firewalls, anti-virus systems and necessary security protection measures to protect the website and your personal data. Only authorized personnel can access your personal information. Relevant processing personnel have signed a confidentiality agreement. Anyone who violates the confidentiality obligation will be punished by relevant laws.

DeepWave will keep your purchase record and audio file analysis record for five years. Once this time period has expired, the server will automatically delete the data.

Marketing

DeepWave would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop DeepWave from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please let us know via email (email address: service@dwave.cc).

What are your data protection rights?

DeepWave would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: service@dwave.cc

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

DeepWave uses cookies in a range of ways to improve your experience on our website, including:

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The DeepWave website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 13 October 2021.

How to contact us

If you have any questions about DeepWave’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: service@dwave.cc

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that DeepWave has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

Email: sung.yeh@dwave.cc